Care Quality Commission

Wellington Care Limited is registered with the Care Quality Commission (CQC).

The CQC is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.

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Staff were trained, skilled and had their competency assessed to carry out their roles. People’s nutritional and healthcare needs were met. People's rights were upheld through adherence to the Mental Capacity Act and associated legislation. Advocacy services were accessed for people that required them. The supported living premises where some people lived that received the service, were suitable for providing support to people. Otherwise people chose for themselves how their homes were designed.

CQC Inpsection August 2018

People received a good responsive service. Staff followed tested ways of supporting people to meet their needs through effective care plans. Support to people reflected their preferences and cultural needs and people were helped to experience a variety of activities, pastimes and occupations when they wished.

CQC Inpsection - August 2018

At this inspection we found that the safety of people, staff and visitors was actively maintained using risk management systems. Safeguarding referrals were made to the responsible investigating body. Suitable numbers of staff were recruited and deployed to meet people’s needs. The provider and staff safely managed medicines and the control and prevention of infection.

CQC Inpection - August 2018